How do the Run Fierce virtual races work?

A Run Fierce virtual race can be run, walked, biked, hiked, treadmilled, spin biked, swam and even in a wheelchair anytime and anywhere! It’s Your Race at Your Pace! You start when you can and finish based on your abilities! Participants in a Run Fierce virtual race earn incredible medals for themselves while positively benefitting military assistance programs and organizations chosen for each race!

How do I sign up and get going!🤔

Simply sign up for one of our Run Fierce Virtual Races, complete the distance anytime at your pace and anywhere you desire, even at the gym, around your neighborhood or local park! Here's a great info link to walk your through our '4 Easy Steps!Click here!

Can anyone participate?

Absolutely! Young or old, fast or slow – we encourage participants of all ages and ability levels including our awesome wheelchair/disability athletes to get off the couch and challenge themselves, work up a sweat and put in the miles!

Can I walk? Do I have to complete the entire race distance all at once?

The Run Fierce virtual races always welcome our walkers!

Many of our participants will complete their race all at once, but the Run Fierce Team understands that not everyone is able to complete our minimum 5k distance in one day. Example: It took me 3 weeks to complete the Operation Desert Storm 43 Mile Challenge! But I finished!

What our mission here at Run Fierce is less about hard rules than it is about providing motivation to help you get out and exercise, achieve a new personal goal and donating to great military assistance programs/organizations across communities around the United States and Puerto Rico.

Can I bike/skate/treadmill/swim/spin bike...etc?

The Run Fierce Virtual Races are about providing you with motivation to achieve your goals and race miles, whatever goals/miles those may be and to get you to think outside the box. Yes, you can complete the race you register for however best suits your personal abilities! It's all about finishing at a pace and activity that best suits you!

How do I track my distance and time my run?

You can track your distance and time however you like. Use your screenshots of your Garmin, FitBit, Apple watch...etc. The most accurate way to do this is by using free smartphone apps available for iPhones and Android devices. We offer a virtual Run Fierce Community club via the FREE app Strava. You can track your miles, times and share pictures with the community! Join us!

Where do I upload my results?

You can upload your results on the Strava App under the Run Fierce Club or on the Garmin Connect/Fitbit/Apple Watch app under the Stava Run Fierce Club. We love finishing photos! You can upload a race photo and tag us on Instagram or Facebook @runfierce and use the hashtag #runfiercerace. You'll receive a 'Helpful Information Card' in your race packet  that'll walk you through multiple ways to report your miles, times and share pictures! Not good with Apps? No problem! email us, send us your times, miles and any finishing photos to team@runfierce.com.

Do I have to upload my results in order to receive my medal?

No. You are in control of when and where you complete your miles. We mail your medal/bib race packet in 3 to 5 business days and medal/bib/race shirt packets in 7-10 business after your sign up unless you have participated in a [Pre-Order] race. [Pre-Order] shipping dates are posted in each newly launched virtual race registration page.

Are there any hidden fees? How much does shipping cost?

The Run Fierce Team certainly won’t add on any processing fees, extra taxes, or even shipping and handling charges – everything is included in the race prices you see. (**First Class Postage with tracking is included free in the race signup price.)

What's included in my race packet?

$25.00 Race Packet: Includes the race finishing medal and authentic race bib. $47.00 Race Packet: Includes the race finishing medal, authentic race bib and the chosen race shirt.(S-XL) 

** Race shirt colors may be changed/Updated based on vendor color availability!

** Run Fierce Special/Corporate race packet pricing may vary depending on the medal and additional race packet contents. 

When will I receive my race packet?

Once you've signed up, we'll ship your race packet during each race posted race dates or before in most cases! When your race package ships, you’ll receive an e-mail notification that will include your USPS tracking number! Medal/race bib packets typically ship in 3-5 business days and medal/race bib/race shirt packets ship in 7-10 business days. 📫 We ship race packets through U.S.P.S. Monday - Friday. **If you ordered a custom race shirt...You may receive 2 packages! You will receive e-mail shipping notifications for each package!

Occasionally, due to unexpected demand for a specific race, manufacturing delays or weather beyond our control, there may be slight delays with late registrants receiving their race package. We will communicate these delays via e-mail to all race participants as soon as we are aware of the delay.

Do you ship internationally?

You Bet! Run Fierce does ship FREE to military APO/FPO address for our troops! If you have a team member that needs international shipping…We'll certainly make it happen! Please contact the Run Fierce Team and we will work with you on ensuring that team member receives their medal/race bib! **Additional shipping/import tarriff costs may apply. 

How big and how nice are the medals?

Amazing! The medals are beautiful and each race medal is a 'one of a kind' special creation for each virtual race! All of the Run Fierce medals are at least 3” or larger in size depending on the race medal design needed. No Plastic medals!All Run Fierce race medals are heavy molded medal and come with custom designed full color lanyards.

Are the medals for each event the same or different for each distance?

The Run Fierce medals are exactly the same for each individual race. Whether you register for a 5k, 10k, or other lengths offered by the individual virtual race. Each Run Fierce virtual race description will show the race lengths offered. Each race medal will also have the race lengths for that individual race in the design.

Do you offer Friends & Family discounts?

You Bet! Each qualifying race provides a 10% Friends/Family discount for three (3) participants of the same race and a 15% Friends/Family discount for six(6) or more of the same race who plan to participate together. Please contact us for more information or assistance setting up your Friends/Family sign up...We can make it very easy! Contact the Run Fierce Team for large groups or corporate events! 

This is a great opportunity for running clubs/organizations who have regularly scheduled fun runs/walks and want to make one of them “special” each month by offering a sweet looking medal to the group participants. With proper timing…We can ship your group leader the medals in advance of your event if you would like to hand them out immediately after your group finishes.

**Friends/Family discounts are applied when a single participant signs up everyone in their Friends/Family/Group and the medal/race bibs are shipped to a single address.

Do you offer Military discounts?

OORAH! As a 10 year veteran Air Force myself…ALL of our military active duty, national guard, reserves, retired veterans and their family members are eligible to receive discounts on ALL Run Fierce virtual races!

**Corporate developed/hosted specific races may change the discounts that are available!

**Discounts can not be applied/refunded to orders already placed/ordered!

Please go to the Run Fierce Contact Us page to request your military coupon code! Let’s do this!

Can I make an additional donation to the military assistance program/organization?

A portion of each race entry will be donated the chosen race military assistance program/organization. Each Run Fierce virtual race registration page has links that will take you to the featured charity/organization/foundation website. If you would like to make an additional donation, please follow the link and donate directly to the military assistance program/organization via their website. By doing so, your donation will be both instant and tax deductible. There is no reason for the Run Fierce Team (or anyone else) to ever act as a middleman between you and the military assistance program/organization when you want to make an additional donation.

Is my registration fee tax deductible?

Unfortunately, no. While a portion of your registration fee will be donated to the race spotlighted military assistance program/organization, we are not a 501(c)(3) charity and are therefore unable to provide tax receipts to each individual registrant.

How do I know you’re actually donating money to charity?

We love this question! As we all know, there are plenty of unethical individuals out there today who say they are raising funds for military assistance programs/organizations but never actually make the promised donation. The Run Fierce Team members are certainly not like those individuals. As Veteran Owned company, we believe in complete transparency and post pictures/receipts of all of our donations and scans of any acknowledgment letters we receive on our Run Fierce Giving Back page!

 

How do you pick the charity/organization/foundation you feature?

The military assistance programs/organizations we feature have been suggested by many of our race participants or the Run Fierce Team has been inspired by meeting individuals and families that have benefited from these military assistance programs/organizations. We receive many charity/organization/foundation suggestions and can’t feature them all, so we research and select the military assistance programs/organizations/foundations we feel best fit the theme of a particular race. Most of our virtual race ideas/medals begin when we find that military assistance program/organization in the selection process!

If there is a military assistance program/organization/foundation you would like spotlighted, please contact us and we will add them to our list for future race considerations. 

Full disclosure: We will be much more likely to choose a charity that serves a national community than a specific local charity. It’s not that we feel local charities are not worthy – They are! But we have found that people want to support organizations that are helping where they live, as opposed to charities/organizayions based in other areas.

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Run Fierce 'Season Pass' Information:

1. Can I share my ‘Season Pass’ with a friend? Sure! We only ship to the address of the ‘Season Pass’ purchaser/holder. If multiple shipping addresses are needed additional shipping charges will apply.
2. How do I show that I have a ‘Season Pass’? Once you complete the checkout for the ‘Season Pass’ of your choice, you’ll receive an e-mail receipt/’Season Pass’ notification that you are now a Run Fierce ‘Season Pass’ holder!
3. How do I redeem my ‘Season Pass’ race packets/shirt(s)? Easy! You'll receive 2 designated individual 'Season Pass' codes the next business day. The 1st code will redeem your $25.00 race packets(This includes medals/race bibs) and the 2nd code will redeem your shirt(s). If you have any questions you always reach out to Team Run Fierce at  team@runfierce.com and the team will get you taken care of!
4. Can I choose multiple medal/race bib packets from one race? You bet! Example: If you chose 3 medal/race bib packets for the Operation Iraqi Freedom race, that would count as 3 races on your ‘Season Pass’.
5. Can I order my FREE shirt(s) from a race I didn’t receive a medal/race bib packet? Sure! You pick the race shirt(s) of your choice and we’ll take care of the rest!

**Additional Discounts can not be applied to the Run Fierce Season Passes.     ** There are no refunds for any unused portion of a Season Pass purchased.

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Run Fierce 'Gift Card' Information:

1. Can I share my ‘Gift Card’ with a friend? Sure! We only ship to the address of the ‘Gift Card’ purchaser/holder. If multiple shipping addresses are needed additional shipping charges will apply.
2. How do I show that I have a ‘Gift Card’? Once you complete the checkout for the ‘Season Pass’ of your choice, you’ll receive an e-mail receipt/’Gift Card’ notification that you are now a Run Fierce ‘Gift Card’ holder!
3. How do I redeem my ‘Gift Card’ for the virtual races?                      Easy! Once you sign up for the Run Fierce race(s) of your choice...There will be a discount code box at checkout for your 'Gift Card' number to be entered! If you have any questions you always reach out to Team Run Fierce at  team@runfierce.com and the team will get you taken care of!

** Additional Discounts can not be applied to the Run Fierce Gift Cards.             ** There are no refunds for any unused portion of a Run Fierce Gift Card purchased.

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